Integrations & Automation
Calendar Integration
Scheduling and calendar sync with Google/Microsoft calendars for booking and ops workflows.
Calendar Integration connects scheduling to the systems that need it—booking links, resource calendars, reminders, and CRM activities. We handle OAuth carefully, respect free/busy boundaries, and keep sync behavior predictable when users reschedule or cancel.
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Who it’s for
- • Product teams building booking experiences
- • Ops teams syncing appointments to CRM
- • Internal tools coordinating rooms or technician schedules
Problems we address
- • Double bookings from disconnected tools
- • OAuth tokens expire and quietly break sync
- • Cancellations do not propagate to dependent systems
Expected outcomes
- • OAuth-connected calendar flows with refresh handling
- • Create/update/cancel sync rules for agreed event types
- • Monitoring when token or API failures occur
Capabilities
Concrete engineering capabilities included in a typical engagement for this service.
Google Calendar and Microsoft Graph integrations
Booking and availability patterns
Event create/update/delete sync
Reminder and notification hooks
CRM activity writing from calendar events
Token lifecycle and reconnect UX notes
Technology
Representative technologies used for this service. Final stack depends on your estate.
- Google Calendar API
- Microsoft Graph
- OAuth 2.0
- Webhooks / push notifications
- CRM APIs
Architecture
Integration flow
Events move between systems through APIs, queues, and workflow runners.
Deliverables
- • Calendar integration design
- • Implemented OAuth and sync flows
- • Failure monitoring for auth and API errors
- • Operator reconnect guide
Out of scope
- • Full marketplace scheduling product builds unless scoped
- • Identity provider licensing
Timeline
Typical timeline
1–4 weeks
Timeline depends on scope, access, and dependencies—not a delivery guarantee.
Process
A clear delivery path from discovery through handover and optional support.
01
Discovery
Goals, constraints, success criteria, and current-state review.
02
Architecture
Target design, interfaces, risks, and delivery sequence.
03
Implementation
Incremental build with visible progress and documented decisions.
04
Testing
Functional checks, failure paths, and acceptance criteria validation.
05
Deployment
Controlled release to staging and production with rollback paths.
06
Handover
Runbooks, access notes, and operator/admin walkthrough.
07
Support
Optional hypercare window or retainer continuity after go-live.
Custom engagement
Pricing depends on architecture, traffic profile, and integration depth. Share your requirements for a scoped quote.
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FAQ
Yes, when permissions allow. Shared/resource calendars need explicit access grants during setup.
Ready to build?
Tell us about your environment, constraints, and target outcomes. We’ll recommend a package or a scoped quote.